AT&T Aims to SHAPE the Future of Entertainment with Time Warner Acquisition

Erik Keith – Principal Analyst, Fixed Access Infrastructure

Summary Bullets:

  • The AT&T SHAPE event, held in Burbank, California last week at the massive Warner Brothers studio lot, highlighted the impressive variety of media and entertainment assets that AT&T will gain with its pending $85 billion acquisition of Time Warner.
  • The AT&T SHAPE event showcased the company’s clear intent to transform AT&T from ‘the Phone Company’ into a 21st century media and entertainment juggernaut, which also just happens to have a very strong legacy in networking.

The AT&T SHAPE Technology and Entertainment Expo was held at the Warner Brothers studios July 14-15 in Burbank, California. The SHAPE event was quite different from previous AT&T events, primarily because of the strong focus on Hollywood and the entertainment industry. Actually being ‘on location’ on the Warner Brothers lot drove this point home very effectively. However, the format for the event was familiar, in that it consisted of roughly one-hour sessions which were delivered in one of the Warner Brothers screening theaters. Approximately 10,000 people attended the event. The main theater where the sessions were hosted had more than 500 seats, with an overflow theater and live streaming of the main stage displayed on TV monitors in other locations throughout the Warner Brothers studio lot. Read more of this post

Accelerating 5G: Leveraging IoT to Create Digital Industries

Peter Jarich

Peter Jarich – VP, Consumer Services and Service Provider Infrastructure

Summary Bullets:

  • While the core use cases for 5G are well understood (enhanced mobile broadband, massive IoT, mission critical communications), it’s important to remember that a core objective of those use cases is enabling digital industries – helping service providers target vertical markets and not just broad swaths of consumers and enterprises.
  • Initial 5G specifications may be focused on enabling enhanced mobile broadband, but we’re already seeing how digital transformation will unfold thanks to LTE technologies like Cat-M and NB-IoT.

Today’s discussions of 5G, more often than not, focus on the core use cases promised by the technology and the new services they will enable.  Where early messaging scrambled to define 5G objectives broadly, narrowing them down is a welcome development, if only to ensure a common understanding of what 5G will focus on: enhanced mobile broadband (eMBB), massive IoT (massive machine type communications – MTC), mission-critical communications (ultra-reliable low-latency communications, URLLC). Read more of this post

Accelerating 5G: Unleashing New Spectrum via Sharing

Peter Jarich

Peter Jarich – VP, Consumer Services and Service Provider Infrastructure

Summary Bullets:                 

  • In the run-up to 5G launches, new shared and unlicensed spectrum usage is helping to open up new business models for mobile operators.
  • Beyond the development of technologies like LTE-U, LAA, CBRS and MulteFire, development of the ecosystems around those technologies and examples of how they can be commercially put to use will drive their success.

To date, most commercial, mobile wireless services have been built on a foundation of licensed spectrum.  Going forward, 5G won’t change that.

Where the next generation of wireless technology requires a massive technology investment, mobile operators will want the network quality and availability assurances (not to mention competitive advantages) that licensed spectrum delivers.  5G will, however, bring an understanding that new spectrum access regimes are required that are tailored to the availability of spectrum, tailored to the requirements of the digital industries being targeted, and tailored to the opportunity to improve the efficiency of spectrum usage in unlicensed and shared spectrum bands.  Read more of this post

MWC Shanghai 2017: ZTE Addresses ‘5G Network Slicing Backhaul’ Requirements with New Solution

Glen Hunt – Principal Analyst, Transport and Routing Infrastructure

Summary Bullets:

  • Introduces Slicing for Backhaul: The ZXCTN 609 supports separate backhaul slices (tunnels), each with independent performance characteristics, meeting 5G demands for low-latency, high-speed, flexible connections.
  • 100G Backhaul Link Support: The ZXCTN 609 expands ZTE’s Flexhaul series to support 100G links to handle expected high-bandwidth 5G backhaul speeds, with high-availability features such as protection switchover and SDN control.

ZTE leveraged this year’s MWC Shanghai 2017 to further its stake in the emerging 5G infrastructure market by expanding its Flexhaul series backhaul platform to support 100G links. 100G is needed to cope with the massive capacity requirements expected as 5G comes to life in the next few years. The ZXCTN 609 also includes the company’s FlexE tunnel technology, which it announced as part of the ZXCTN 6180H launch, bringing the equivalent of network slicing to the backhaul network. ‘Flexibility’ is clearly the focus, with FlexE supporting a variety of service characteristics for applications such as enhanced mobile broadband (eMBB), massive machine type communications (mMTC), and ultra-reliable and low-latency communications (uRLLC), which have vastly different transport requirements. ZTE has collaborated closely with multiple operators to craft mobile network solutions that meet a range of application types and capacities. In addition to being visible in China Mobile and Ncell Axiata, ZTE successfully completed tests in seven major scenarios that are part of the second phase of China’s national 5G tests and set multiple records for network speeds and performance. Read more of this post

Netrounds and Cisco Polish Orchestrated Assurance Credentials but Operator Readiness Uncertain

Ron Westfall – Research Director, Service Provider Infrastructure

Summary Bullets:

• Netrounds and Cisco expand their relationship to include the certification of Netrounds Virtual Test Agents (vTA) technology on Cisco Unified Computing System (UCS) servers targeting increasing operator demand for orchestrated assurance capabilities.

• Netrounds and Cisco confront adoption barriers as many operators exhibit fear of failure toward automating assurance processes without more use cases and rivals offer single-vendor, pre-integrated alternatives.

In June 2017, Netrounds and Cisco expanded its partnership targeting growing operator demand for orchestrated assurance. The collaboration entails the compatibility certification of Netrounds vTAs with Cisco UCS servers building on Netrounds existing certification and integration with Cisco Network Service Orchestrator (NSO). The move boosts the market profile of Netrounds’ automated service activation testing and active monitoring solution through the channel and certification alignment with Cisco. Both Cisco and Netrounds strengthen their hand in driving orchestrated automation as compatibility certification is an essential feature in spurring operator automation of assurance processes. However, the collaboration must show it can provide the solution capabilities needed to drive the full range of orchestrated assurance requirements and faces adoption barriers as operators continue to investigate which assurance processes are best suited for automation. Read more of this post

ZTEsoft Introduces ZSmart 9 BSS Platform but Comes Up Short in Meeting Operator Digital Transformation Demands

Ron Westfall – Research Director, Service Provider Infrastructure

Summary Bullets:

• ZTEsoft launched its ZSmart 9 BSS suite at TM Forum Live! 2017, including new omni-channel, DevOps, and continuous billing capabilities, aimed at driving operator digital transformation.

• ZTEsoft faces portfolio development and marketing challenges in showing the ZSmart 9 BSS solution aligns fully with operator digital transformation strategies and also meets their specific omni-channel and billing requirements.

At Tl Forum Live! 2017, ZTEsoft unveiled its ZSmart 9 BSS solution. The new BSS solution is designed to meet emerging operator digital transformation requirements, including fully automated scaling that adapts to traffic fluctuations and omni-channel customer interaction capabilities, which use social media and instant messenger (IM) platforms to deliver personalized experiences across different touch-points. The ZSmart 9 platform also offers support for DevOps research and development (R&D) methods and smart cloud maintenance. In ZSmart 9 billing, the new miniature bill run capability is initiated upon arrival of each call detail record (CDR), instead of performing a bill run at the end of a billing cycle. The approach enables capabilities like real-time notification, credit control, and updated accumulators, allowing additional runway for the operations team to correct errors before the end of the billing cycle. However, the ZSmart 9 BSS solution is missing essential characteristics needed to drive operator BSS transformation. Read more of this post

Nokia: New Autonomous Customer Care Solution Offers Digital Care Breakthroughs, but are Interactive Bots Ready for Prime Time?

Ron Westfall – Research Director, Service Provider Infrastructure

Summary Bullets:

  • Nokia debuted its Nokia Autonomous Customer Care solution at its Nokia Analyst Day before the TM Forum Live! show, leveraging machine learning-powered interactive care bots to predict and resolve residential service concerns.
  • Nokia faces near-term support challenges as operators align their operations to take advantage of consumer intelligent assistants to improve customer care.

At the Nokia Analyst Day preceding the TM Forum Live! show, Nokia unveiled its Nokia Autonomous Customer Care solution, aimed at increasing the intelligence of operator digital care and creating new revenue streams. The solution offers interactive care bots, such as Apple Siri, Amazon Alexa, Microsoft Cortana, and Google Messenger, using natural language processing (NLP) and Nokia Bell Labs machine learning algorithms to predict and resolve service-degrading issues more efficiently. However, Nokia confronts near-term operator support challenges in scaling autonomous care.   Read more of this post