Summary Bullets:
- Recent consumer service innovations point to the renewed importance of carrier billing and operations infrastructures.
- New carrier competition will only serve to grow this importance.
This week, I will be in Riga, Latvia speaking at the ETIS Community Gathering on a few topics, including the impact of service innovation on OSS/BSS infrastructures along with a framework for making telco operations and billing procurement decisions. If you’re not familiar with ETIS, it is an organization focused on telecom IT. As we built out our new ‘Service Enablement Ecosystem’ coverage, it only seemed natural to work more closely with ETIS. Continue reading “ETIS: The Consumer Foundations”