2015 was characterized by increased support for IT services and traction regarding vendor strategic ambitions related to VoLTE, small cells, vertical markets, and embarking on SDN/NFV commercialization
As LTE build-outs reach completion in a number of regions, operators have turned their investment to improving capacity, density, and the user experience
Managed services contracts continued a steady pace, although operator demand for value creation within engagements leaves work to be done for vendors
While the industry begins its ramp-up to Mobile World Congress and another year of services engagements, aimed at technology migration and network transformation, it’s a good time to look back on the year that was in vendor services support. The year in professional and managed services was characterized by continued growth of IT services and increased traction for vendor strategic ambitions including VoLTE, small cells, vertical markets, and SDN/NFV commercialization. With regard to IT services engagements specifically, solutions that accounted for a quarter of overall activity in 2012 now make up over half of the service engagement tracking database at Current Analysis.
the way, we’re excited to see the road ahead.
In 2015, Current Analysis surveyed 100 decision makers at network operators regarding challenges facing network deployments, what they need most from their vendors, and which suppliers they view most favorably.
Although a key focus of vendor messaging in 2015 was helping operators to operationalize SDN/NFV, operators are facing more fundamental questions standing in the way of their decision to fully embrace network virtualization: uncertain ROI.
When asked what one thing operators feel the SDN/NFV supplier community is not adequately addressing, VNF performance dominated the responses. A word cloud below summarizes the key responses, with the size of each word corresponding to the frequency in which they appeared in the response results.
Cisco and Huawei have topped SDN/NFV vendor perception results for the past several years. However, IT-oriented suppliers – namely HP and IBM – made up considerable ground in 2015, now ranking closely behind Cisco and Huawei as top perceived SDN/NFV suppliers.
Ericsson also made a considerable jump in perception to round out the ‘Top 5’ in terms of best perceived vendors in the survey.