The Year in Telecom Vendor Services Support

Jason Marcheck
Jason Marcheck

Summary Bullets:

  • 2015 was characterized by increased support for IT services and traction regarding vendor strategic ambitions related to VoLTE, small cells, vertical markets, and embarking on SDN/NFV commercialization
  • As LTE build-outs reach completion in a number of regions, operators have turned their investment to improving capacity, density, and the user experience
  • Managed services contracts continued a steady pace, although operator demand for value creation within engagements leaves work to be done for vendors

While the industry begins its ramp-up to Mobile World Congress and another year of services engagements, aimed at technology migration and network transformation, it’s a good time to look back on the year that was in vendor services support. The year in professional and managed services was characterized by continued growth of IT services and increased traction for vendor strategic ambitions including VoLTE, small cells, vertical markets, and SDN/NFV commercialization. With regard to IT services engagements specifically, solutions that accounted for a quarter of overall activity in 2012 now make up over half of the service engagement tracking database at Current Analysis.
the way, we’re excited to see the road ahead.

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