Summary Bullets:
- Nokia’s annual analyst conference featured a heavy dose of Services-oriented messaging throughout the proceedings
- Nokia aims to deliver up to 80% of its managed and/or professional services via remote delivery by 2020
- While getting remote delivery right helped Nokia turn around the profitability of its Services business, it could be questionable how effective that model can be as the company moves more aggressively on SI-based services
At Nokia’s recently concluded industry analyst conference – held annually in Boston – I got to see a few things that I rarely see. First, I saw snow falling from the sky for the first time since, well, the last Nokia conference (Personal note: I live in Texas). Second, all in attendance got to see a clearly energized and animated panel of senior leadership from Nokia regarding the company’s short and long-term future. Now, this is not to say that Nokia is a boring company. After all, didn’t it practically invent the concept of Sauna? However, over the past few years, Nokia’s “body language” skewed towards being reserved in light of the painstaking company transformation it was trying to execute in order to save the company. Continue reading “Nokia Analyst Conference – Automation Saved Managed Services, but Will That Work as Nokia Looks to Become a Leading SI?”