Last year, my team and I had a chance to sit down with the CTO of a major U.S. mobile operator. We’d just officially launched our Service Enablement practice looking at OSS/BSS market dynamics, so one of the things we were hoping to learn was how much of a focus this was for him. Having built the reputation of a carrier committed to service and pricing innovation, we expected OSS/BSS – and IT generally – to be a significant, growing part of his budget. Instead, he ballparked RAN spending to be 80%+ of his spend.
In other words, IT and service innovation considerations are important, but the RAN is where real money gets spent. Continue reading “Network vs. IT: The Right Way to Look at Things?”